Contact Us

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Shipping & Returns

shipping & returns



All orders will be shipped via USPS Priority unless otherwise noted. US orders over $50 will not be charged the shipping fee with a provided code. 



If you are not happy with your order, we will exchange or refund all full price items within 14 days of purchase. If the item you received is defective, or does not meet your expectations, it may be returned for an exchange if it is returned within 14 days of the date of receipt. In order to ensure that your merchandise qualifies for return/exchange, please be sure that you meet all of the following conditions. 

* Inquire us about the return/exchange to receive a confirmation.

Let us know via email that you would like to return/exchange your item to receive a confirmation. Returns/exchanges without notification will not be accepted. You can reach us at within 14 days from the point of delivery date. 

* All returned merchandise must be in its original condition.

All items must be unwashed, unworn, unused, and accompanied by the original packaging and online sales receipt. All returns are accepted at the sole discretion of of Laia Baby, LLC.

* No refunds on sale items. 

All items that were discounted at the point of sale are final. There will be no returns or exchanges honored for sale items.